![]() » Distortion - The speaker’s microphone gain is set too high resulting in a distorted signal.Įlecta Live is a synchronous communication tool, streaming audio (and other media) from the speaker to all of the participants in real time. » Equipment malfunction - a intermittent problem in a microphone jack or cable can cause poor audio quality, noise, crackling, etc. When all listeners experience degraded audio at the same time, the problem is on the speaker’s end, and can be related to either audio settings/equipment, or the speaker’s network connection. If there is no problem playing back other types of audio, then the problem is network related. Alternately, the listener’s audio equipment may be malfunctioning due to a faulty cable or jack that is injecting noise or gaps into the stream. Typically the receiver’s connection is stalling due to over-utilization. When only one or a few participants are experiencing degraded audio quality, the problem(s) are specific to their network connections or audio equipment. When trying to resolve audio breakup problems, it is important to determine which of these two situations is occurring. Network or audio problems on the speaker’s end will be experienced simultaneously by all listeners, while problems on the receiver’s end will be experienced only by that one receiver. » Only 1 (or a few) participants experience audio breakup » Everyone experiences the same audio breakup and choppiness, or ![]() ![]() Audio breakup or choppy sound can be experienced in one of two ways: Symptoms
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